Getting into an Uber accident can be stressful and confusing, whether you’re a passenger, driver, or another motorist. Knowing what steps to take can protect your health, your rights, and any potential claim you may need to make.
Step 1: Check for Injuries and Call for Help
Safety always comes first. Check yourself and others for injuries. Call 911 immediately if anyone is hurt — even if the injuries seem minor, getting medical attention right away is critical.
Step 2: Document the Scene
Use your phone to take photos and videos of:
- Vehicle damage and positions
- License plates
- Road and weather conditions
- Any visible injuries
These records can be vital when filing insurance or legal claims.
Step 3: Gather Important Information
Collect details like:
- Uber driver’s name, contact info, and license plate
- Trip information from the Uber app
- Witness names and contact information
- Insurance details for all drivers involved
Step 4: Report the Accident
- To Uber: Use the app to report the incident under “Trip Issues and Refunds.”
- To the Police: File an official report if required in your area. This creates a crucial record for insurance and legal purposes.
Step 5: Seek Medical and Legal Advice
Some injuries show symptoms later. Get checked by a doctor as soon as possible. If you plan to file a claim, consult an attorney experienced in Uber accidents to guide you through the process.